Beltly Specimen · Information Desk

Support & Help

Stuck on a frame lock, a measurement, or your season page? Start with the placards below, then write to the curator.

Frequently asked

How do I lock a frame?

Open a frame from the case wall, set its measurements with the sliders, then tap the padlock in the top corner. A locked frame keeps its size and position until you unlock it — handy so a finished specimen doesn't shift while you arrange the rest.

My measurements look wrong

Measurements are taken from the loupe view's reference edge. Make sure the pressed leaf lies flat and fills the lens before you set dimensions. You can re-measure any unlocked frame at any time; locked frames must be unlocked first.

How do season pages work?

Long-press any framed specimen and choose "Add to season page". Favourites appear in the order you add them; drag to rearrange before exhibition day. A specimen can sit on several season pages at once without being duplicated.

Is my collection backed up?

Everything is stored only on your phone — see the Privacy Policy. The app is included in your normal device backup (iCloud or Google backup) if you have that enabled. Deleting the app deletes the collection, so back up before switching phones.

Write to the curator

Visitor enquiry card

Thank you — your card is on the board.

We've noted your message. To make sure it reaches us, please also send it by email using the link below.

Prefer email, or need to attach a screenshot? emma.dalton93@gmail.com